If annual marketing plans and budgets was dessert, it’s Rice Krispy Treats. Thousands of rice puffs delightful glued by marshmallow fluff are comparable to a marketing plan’s countless parts cemented by delicious goo (coherent strategy) serving crowd-pleasing sugar coma when expertly assembled. Sweet! Further, marshmallow melting technique, like sustainable business tactics, requires low steady heat to deliver lip-smacking results, while rushing over blazing flame spells misfortune.
Place your bets. Someone will lose his/her mind during budget season; perhaps it was you this past year? Large-scale projects ambush us for several reasons.
• We procrastinate trying to throw a behemoth document together higgledy-piggledy hoping Executives either can’t read or won’t notice recycled material.
• Deceptively simple templates lull us into confidence thus we underestimate effort required for coherent assumptions and thoughtful analysis not to mention deft internal selling. Stale tactics betray confidence and sub-par presentations go disregarded, along with your professional opinion thereafter.
• Conniption fits, a form of entitled pouting, erupt when managers feel challenged on merits of Swiss cheese solutions slapped together in eleventh-hour resignation. Righteous indignation is fun but stops learning in its tracks.
Consider influencers in your professional circle, formal and informal, providing lessons on topics from technical know-how to discernment required for finessing sensitive conversation. Whether consciously recognized or not, teachers are everywhere, some hidden in agonizing lessons ultimately growing into deep-rooted wisdom while others super bosses, furthering expert insight, facilitating our promotion and recognition. Although no journey resistance free, time spent in discomfort is partially within our control based upon how promptly one asks for help when faced with dilemma.
Tequila probably won’t fix your training issues, but it’s worth a shot. An extra heavy pour of Patron, in the glaze of our cake, will make reviewing your team’s last shop call scores a bit easier. The orange and chocolate are excellent carriers for the 80-proof alcohol in cake form and the ganache filling has been whipped into shape, which is more than we can say for your team.
Your training isn’t working. You are officially up you-know-what’s creek because your team’s closing ratios show decline. A decline? How can they go to training and come back less capable you ponder to yourself on the verge of meltdown. Your grandiose dreams of total market domination have been crushed under the heavy weight of nightmarish mediocrity.
The Gods have obviously turned against you and not even the sacrifice of your self-esteem will appease their wrath.
Bundt cakes are reminiscent of a royal crown and a chocolate marbled pound cake with bittersweet ganache drizzle is the perfect amount of fancy for a managing up discussion. This glorious cake has many steps, as will your managing up journey; both endeavors are well worth the extra effort.
Your curtsy could use some polish.
Managing up is an important skill to master for a successful career. Scrapping titles in favor of more egalitarian business relationships is trending, however, the hospitality industry remains a steadfast bastion of peremptory feudal order brimming with pomp and circumstance as well as secret rules of conduct. We are not pondering the reasons why, as an industry, we cling to imperial management paradigms since that is a heady topic and we are not a group of deep contemplators. Let’s gloss over the bigger issue and get back to the practical instruction of managing up, shall we? A game of thrones, indeed.